Shipping & Refund

Shipping & Delivery
 
We automatically computes and displays shipping charges whenever you place an item in your shopping cart and select to proceed to checkout. Methods are listed below.
  • Domestic Parcel
  • Internation Registered Airmail
  • EMS
We ship worldwide and try hard to offer the best price with our global couriers . The shipping rate is calculated by parcel weight and destination.
Shipping fee is automatically calculated by our system during your checkout . Cleopatra-gemshop.com has already compared and chosen the best air courier for every single country based on their flight costs and easy of custom clearing . Of course you can use other international courier in your preference . Please contact us first before you place the order .
 
Combined Shipment
 
If you want to combine shipment , please pay all your items in One combined payment and please do not pay items into separate payments.
 
Please do not make any single payment if you want to combine . Single payment paid with shipping fee will ship immediately .
 
Return & Refund :

Simple & Clear . Satisfaction or money back. You may take comfort in knowing that your satisfaction is guaranteed , but if you are anyway dissatisfied please return in their original condition ( free from scratches , blemishes or marks ) within 7 days of receipt . You will receive a replacement or full refund minus S&H fee.

PS : Buyer has to pay for the return shipping fee .